Skip to navigation | Skip to content

Free HR support

HR experts Real People are offering Locality members two hours of free HR advice.

Who are Real People?

Real People provide HR advice, training and support for charities, community organisations and social enterprises.

They are a social enterprise themselves, developed by Broadway, an award winning and respected homelessness charity, so they understand the real issues your organisation faces.

They are a highly qualified team of experts, who are active HR practitioners rather than simply consultants, so they are still in touch with the day to day issues you face.

How can they help you?

Real People’s aim is to pass on their HR knowledge, confidence and practical tools to your managers, so you benefit from developing the skills internally and do not need to be dependent on support in the long term.

  • Competencies and performance management
  • Contracts, policies and staff handbook
  • Discipline, grievance and dismissals
  • Employee engagement, organisations values and culture
  • Employment law advie and interpretation
  • Health and Safety
  • Managing sickness absence
  • Mediation and managing conflict
  • Organisation and staff development
  • Pay, benefits and terms of employment
  • Recruiting and managing volunteers and agency workers
  • Recruitment and candidate testing
  • Restructuring, redundancy and TUPE

Four Service Delivery Options:

1. Retainer Packages
As a retained customer, you’ll have a named point of contact who will work with you to support your organisation. As well as the hours, members who have a retainer arrangement would get access to the full online policy library, HR tools, job descriptions and templates.

2. Pay-as-you-go
Once you’ve used the two free hours of helpline support you’re entitled to as a Locality member, you are able to purchase extra helpline hours on a pay-as-you-go service at reduced rates. Helpline support can include advice over the phone or reading and writing of documents. All calls are taken by fully trained HR professionals who will cut through the fluff and HR speak and take you straight to the best solution.

3. HR Project Work
Real People can assist you with specific HR projects, such as restructures, TUPE, pay and benefits, competencies, mediation and conduction independent investigations.

4. Online policy library
If a retainer package is not for you, you can purchase access to Real People’s online library of regularly updated policies from flexible working hours to disciplinary procedures. Their tools and resources have been carefully designed and road-tested in many different environments, to ensure that they give you total control in every situation.

For further information on the Real People Team or to find out more please contact us today:
Tel:           0207 710 0626
Email: