The Cellar Trust is a registered mental health charity that supports people with mental health problems, across the Bradford district to move forward in their recovery and live independent, fulfilling lives.

Our crisis support service, known as Haven, offers a calm and friendly alternative to A&E for people in mental distress 365 days a year. It is available to people who live in Bradford, Airedale, Wharfedale or Craven.

Haven is a non-clinical, supportive environment designed to help people in crisis stay safe, work through and understand their feelings, and then support them to access the support they need going forward. We run this service in partnership with Bradford District Care NHS Foundation Trust and Bradford Metropolitan District Council.

Job details

Job Title: Mental Health Support Worker (Crisis Service)
Location: The Cellar Trust, Farfield Road, Shipley, BD18 4QP
Responsible to: Senior Peer Support Workers
Hours of work: 30 hours per week (part-time – 4 days). Working on a rota basis including weekends and bank holidays to cover a 365 day service. 8 hour shifts between 9am-6pm
Salary: £17,178 – £20,340 per annum pro rata (dependant on experience)
Contract: Permanent
Holiday Allowance: 25 days per year plus bank holidays pro rata
Informal enquiries: Heather Tattersall (Head of Client Services) on 01274 486474 or
Applications to: Polly Mellor (HR & Projects Manager):
Closing date: 5pm 2nd May 2019
Interview date: w/c 6th May 2019

About the role

Emotional Effort
The role is emotionally demanding due to the nature of distress experienced by service users and the worker’s own lived experience. Issues may be encountered which may be emotionally distressing for the workers involved.

Physical Effort
You may need to travel within service area, as required. Use of breakaway techniques may be required.

– Responsible to the Senior Peer Support Workers
– No direct managerial responsibilities

Key duties and responsibilities

Work with unconditional positive regard and empower clients to build their resilience and move
forward in their recovery
– Work with clients on a one-to-one and occasionally group basis
– Use a brief therapy approach to help the de-escalation of crisis and distress
– Work with clients to talk about their distress, and how they can manage it going forward
– Support clients in the development of wellness and safety plans
– Encourage clients to establish social networks and undertake meaningful activities to assist them to develop positive coping mechanisms
– Support carers and families of clients as appropriate
– Work with a high level of awareness of safeguarding in order to both prevent and respond appropriately to abuse
– Help people identify their own recovery goals
– Support clients to identify and overcome fears within a relationship of empathy and trust
– Share ideas about ways of achieving recovery goals, drawing on personal experiences and a range of coping, self-help and self-management techniques

View further job roles and responsibilities in the job description (.pdf).

How to apply

  1. View the Mental Health Support Worker (Crisis Service) job description and person specification (.pdf)
  2. Download and fill in The Cellar Trust application form (.docx)
  3. Download and fill in the Equal Opportunities Monitoring Form (EOM) 2018 (.doc)
  4. Please send your completed application form, and EOM form to


The Cellar Trust is an equal opportunities employer and applications are welcome from all sections of the community, particularly BAME and LGBTQ communities who are underrepresented within the organisation.

Only applicants invited to interview will be informed – if you have not been contacted within two weeks of the closing date then you have not been shortlisted. Feedback will only be given to applicants who are unsuccessful at the interview stage.

We are a Disability Confident employer, and offer a guaranteed interview to candidates with a disability who meet all the essential criteria in the person specification. If you would like to request a guaranteed interview because of a disability, or you would require any reasonable adjustments at the interview stage of the recruitment process, please specify this in your application.

The successful candidate will be required to undertake a Disclosure and Barring Service check.