Skip to main content
Nominations open for Locality Awards '24 -

open until Tuesday 11 June with £1,000 cash prize for community organisation winners

Nominate now
Health and wellbeing

Creating inclusive services

The role of community organisations in creating services which meet the needs of their local population and address health inequalities.

Overview

Over the last year, supported by the NHS England Healthcare Inequalities Improvement Team, Locality has carried out a research project to understand the role of community organisations in creating inclusive services which meet the needs of communities and help to tackle health inequalities.

The research, carried out through a series of interview and roundtables, shows the valuable contribution of community organisations and the wider VCSE sector. They play an important role in creating inclusive services which are accessible to, appropriate for and available in their local communities. They do this in four particular ways:

  1. Service design and adaptation
  2. Holistic service provision
  3. Giving voice and advocating for marginalised groups
  4. Providing information and gathering insights about their communities.

However, in carrying out these roles, community organisations face significant challenges in the following areas:

  • Information and awareness
  • Structural and systemic barriers
  • Funding and capacity
  • Accessibility and language
  • Trust
  • Leadership and culture

The report includes five case studies showing how community organisations, local authorities and the health system are already working together to ensure that services are inclusive.


Download the Full Report.

Download the summary document.

Related reports

Understanding health system funding

Published: 14 February 2024
60 minute read
1 document
Overview
Overview

How local VCSE organisations can best position themselves for health system funding, overcome barriers, and influence change.

Keep it Local for Better Health

Published: 14 February 2024
90 minute read
1 document
Overview
Overview

How Locality’s long-standing Keep it Local principles for public services can help Integrated Care Systems unlock the power of community.

Space to thrive

Published: 30 March 2023
20 minute read
1 document
Overview

Creating health and wealth by stealth

Published: 31 January 2023
20 minute read
1 document
Overview
Overview

New research from Locality recommends changes to the way the health system involves community anchor organisations in illness prevention services.

Our latest report – Creating health and wealth by stealth – explores the role of large, well established community organisations in promoting good health and preventing disease in their neighbourhoods.